Week 15- Reading Reflection

Reading Reflection
1) My biggest surprise in the reading was the fact that microfinace company's are thought of as the solution to poverty.

2) One thing I was confused with was microfinace companies. I am not sure what they are and what they do.

3) Two questions I have for the author:
          a. How much extra money does a company save by switching to more technological advanced                 processes?
          b. What is the best way to gain customer loyalty?

4) One thing I disagree with the author with is that a microfinace company must be non profit to be sustainable. I think some companies need profit to survive.